To get access to your eVisa, you’ll need to create a UK Visas and Immigration (UKVI) account.
It is free to make a UKVI account to access your eVisa. Most people should be able to do this by themselves.
You can get free help to make your UKVI account if you:
- do not feel confident using a computer or mobile device
- do not have internet access
- do not have access to a device like a laptop or smart phone
This is called assisted digital support; you can access the free help service here.
There are also a number of organisations that have been funded to provide free support to vulnerable and at-risk people who need help with creating their UKVI account and getting access to their eVisa. View the list of organisations and how to contact them here.
As soon as possible. You cannot access your eVisa without making a UKVI account. The process is open to everyone who has leave to remain in the UK.
Asylum seekers do not currently have to make a UKVI account, and will continue to be issued a physical Application Registration Card (ARC). When an asylum seeker is granted refugee status, in most cases the Home Office will now automatically create a UKVI account for them. They should receive the login details for their UKVI account within 14 days of when they are granted refugee status.
You can make your UKVI account by following the steps on the gov.uk website here.
It is very important that you make a UKVI account when possible if you are affected by the eVisa scheme.
If you do not make a UKVI account before 31 December 2024, you will find it more difficult to prove that you still have the right to be in the UK. This could affect your ability to travel abroad, work, rent, access adult education, and access free secondary healthcare, among other things.
You will still be able to use the online right to work and right to rent services to prove your rights once your BRP expires – provided you still have valid immigration status – but should try and register for a UKVI account as soon as possible.
The Department for Work and Pensions and NHS Trusts should also be able to run checks directly with the Home Office to confirm your right to access support if needed, but the system is not yet fully set up.
If you leave the country without setting up an eVisa, you may be unable to return. Airlines and other carriers will not allow people to board a flight without proof that they are entitled to enter the UK. The Home Office announced on 4 December 2024 that you can use an expired BRP instead of an eVisa to travel, provided you still have valid leave to remain, until 31 March 2025. However, this has not been tested yet in practice.